VA Long Beach Custom Videos

Mr. Martin is a 70-year-old Veteran experiencing vision loss. His daughter, Margot, has tried and failed to get him services in the community, and has heard the VA may be able to help. Watch as they meet with Linda, a VIST Coordinator, and learn about all the ways VA Long Beach's eye care and vision rehabilitation services can help Veterans with vision problems.

Early detection of breast cancer saves lives. That's why VA recommends that all women Veterans aged 40 and over receive annual mammography screenings. In this short video, we'll help you understand the importance of breast cancer screening and how to get services at the VA Long Beach Breast Imaging Center.

On her first day of work at VA Long Beach, Julie learns how Care Coordinators are the go-to resource for Veterans navigating the healthcare system. From basic cases like coordinating annual physicals and immunizations, to complex cases involving homelessness, substance abuse, and a host of medical conditions, Care Coordinators are part of a safety net designed to ensure that no Vet falls through the cracks.

This short video reviews the two most common pathways Veterans take from Inpatient Medicine to Primary Care. The first path is for those who are already assigned a PACT Team, and the second is for those who are not. Patient Aligned Care Teams -- or PACTs -- are designed to make sure Veterans get timely care and their questions are answered in a timely manner. Whatever path you take, we want to make sure you know what to expect when you are discharged from Inpatient Medicine.

After discharge from Inpatient Medicine, some Veterans will need to see one or more Specialty Clinics. This short video is designed to help you understand what comes next.

As you prepare to be discharged from Inpatient Medicine, we want you to know that whether you are going home, to a skilled nursing facility, or to some other location, our primary mission is your continued health and safety. In this short video we'll review the discharge process so that you'll know what to expect every step of the way and be prepared for a successful recovery.

Veteran Bailey wants to get his eyes examined, but he's not sure where to start. In this video he learns the difference between Optometry and Ophthalmology as well as some of the vision services offered by each.

For more than 25 years, the Fisher House program has provided "a home away from home" for families of patients receiving care at VA medical centers. These homes offer free, temporary lodging to military and veterans' families, allowing them to be close to their loved one during a medical crisis and focus on what's important—the healing process. In this video, we learn about the accommodations provided, who qualifies, and how to contact the Long Beach Fisher House.

Everyone who receives dialysis treatment at VA Long Beach needs to be prepared in case of emergency. In this short video, Veterans learn what to do to keep themselves, other Veterans, and VA staff members safe in case of disaster. The video also provides a step-by-step overview of the "clamp and cut procedure" which is used when patients must immediately disconnect from the dialysis machine.

Veterans and employees alike are sometimes misinformed about -- or unaware of -- the importance of the VA Long Beach Experience Office function and how we help Veterans. In this video Chief Experience Officer Dustin Thompson provides an overview of the seven sections under the Experience Office and how each contributes our mission: to create 5-Star Experiences for our 5-Star Employees and our Nation's Heroes.

After her primary care provider refers her for mental health treatment, Veteran Smtih is scheduled for a consult with the Behavioral Health Interdisciplinary Program (BHIP). In this video, she goes to her consult appointment, gets an overview of who is on her BHIP Team and what their roles are, and learns about how the program works.

Research shows that a team approach to healthcare leads to better quality care, more satisfied patients, and fewer hospital visits. That's why VA uses Patient Aligned Care Teams -- or PACTs -- to support Veterans, families, and caregivers. In this video, you'll learn what a PACT is, what it does for Veterans, and how to contact your PACT if you need help.

Samir has some questions, but in his family "mental health isn't even a thing." So he turns to some fellow Vets who let him know that getting help with his brain's health doesn't mean he's "weak" or "crazy." It means he's human.

With My HealtheVet Veterans can schedule appointments online, refill prescriptions, view their health records, and send Secure Messages to their team. In this video, Miguel's friends show him that signing up for a Premium account is easy peazy lemon squeezy.

Mason was having trouble reading and sleeping and was often irritable. But he never imagined he had a TBI. As a paratrooper who had some hard landings though, he came to realize he could have suffered a concussion -- which is a mild form of TBI. With the help of his wife and his Primary Care doctor, he learns about the signs and symptoms of TBI and works with a number of specialists at VA Long Beach to gain better control of his physical, emotional, and cognitive difficulties, manage his pain, and improve his overall health and well-being.

While every employee at VA Long Beach advocates for Veterans, there are those who's specific job is patient advocacy. Patient advocates are professionals who bridge the gap between the health care system and Veterans. At least half of Patient Advocates are Veterans themselves, giving them a unique perspective and making them powerful allies. In this short video, we see how an employee, a Service Level Advocate (SLA), and a Patient Advocate work together to help a Veteran resolve an issue.

Did you know that patient education can help you better understand and manage your health and medications, reduce complications related to illness, and improve your overall healthcare experience? It's true! This video shows how VA is using an innovative new platform called The VIP Experience to put patient education at your fingertips.

If you're a Veteran with a spinal cord injury or disorder (SCI/D), you may face new mental health challenges as you navigate your changing health, identity, and disability. That's why SCI/D psychologists specialize in helping Veterans like you. Watch this short animated video to learn more.

Henry is a Veteran with PTSD whose treatment isn't working. In this video, he learns about a procedure called stellate ganglion block, which has been found to provide immediate and prolonged improvement for some who suffer from PTSD.

In 2016, the Department of Veterans Affairs health care system in Long Beach, California was renamed the Tibor Rubin VA Medical Center. In this short animated video, Mr. Rubin tells the story of how he went from a German concentration camp at the age of 13 to receiving a Congressional Medal of Honor 55 years after his acts of selfless bravery in the Korean War.

Find out how eligible Veterans can use Veteran Transportation Service, Special Mode Transportation, and submit travel claims through the Beneficiary Travel Self Service System (BTSSS) in this fun, animated video.

A legally blind Veteran tells a younger Vet, who is experiencing vision loss, about the Blind Rehabilitation Center at VA Long Beach. Watch as Daniel describes how the BRC changed his life and helped him regain his independence.

In this audio description version of the video, a narrator describes the action on the screen to assist viewers with low vision. In the video, a legally blind Veteran tells a younger Vet, who is experiencing vision loss, about the Blind Rehabilitation Center at VA Long Beach. Watch as Daniel describes how the BRC changed his life and helped him regain his independence.

If VA cannot provide the care needed, VA provides care to Veterans through community providers.  In this video, "Medic Mike" tries to help fellow Veterans understand the care in the community process by documenting his own journey.

Caregivers are the most important advocates Veterans have. That's why VA has two different programs to support them: General and Comprehensive. In this video, a Care Coordinator helps a couple of caregivers learn the differences between the programs, who to contact to learn more, and how to apply.

Chaplain Services provides spiritual and religious care to Veterans and their families regardless of their backgrounds. Part of an interdisciplinary care team, chaplains provide support and counseling for those dealing with religious, spiritual, moral issues including the stress, grief, and anxiety that often goes with making important medical decisions. This video shows Veterans that if they ever want to talk or just have someone listen to them, Chaplain Service is always available.

Heather, a nurse in the Gastroenterology or "GI" Clinic, provides a 3-minute step-by-step guide for what to expect if you are having a colonoscopy at VA Long Beach.

Eddie is a Veteran with a very busy lifestyle, and even though he loves his docs at VA Long Beach, it's hard to find the time to get there. Lucky for him, the Community Based Outpatient Clinics -- or CBOCs -- help him get the services he needs without slowing him down.

For Veterans who visit the Emergency Department, understanding the discharge process and knowing what comes next is critical. In this video, follow Sal as he learns about the 4 Steps of discharge and how each step is designed to keep him safe.

If you're a Veteran in need of health services -- even if you have other insurance, have been turned down in the past, or if you have questions about your eligibility -- we encourage you to contact us so we can help you get all the benefits you're eligible for.

If you or a loved one has heart failure with reduced ejection fraction (also called HFrEF or systolic heart failure), this video is for you. Follow Jerry as he learns about Guideline-Directed Medication Therapy (GDMT) which has been shown to reduce hospitalizations and reduce deaths. By following his medication regimen and adopting some heart healthy habits, he is able to improve his heart function and normalize his ejection fraction.

The Lung Cancer Screening Program at VA is designed for Veterans age 50 to 80, who smoke cigarettes now or have quit within the last 15 years, and who smoked cigarettes for at least 20 pack-years. 5 out of every 100 people who are screened annually will be diagnosed with lung cancer. Because 3 of those 5 will be diagnosed early, and because early detection saves lives, this video is designed to help you determine if the annual screening program is right for you.

Frank's visit to the Tibor Rubin Medical Center campus shows how VA Long Beach helps Veterans navigate the healthcare system. Follow Frank's Outpatient Journey from before the visit, arriving at the facility, during the appointment, departing from the facility, and after the visit to see how VA was a trusted companion every step of the way.

Your VA health care benefits include not only prescription medicines and medical supplies prescribed by your VA health care team, but access to pharmacists who can answer your questions and help keep you safe. This video gives a brief overview of some of the pharmacy services offered at VA Long Beach and how best to renew, refill, and receive your medications.

After his injury, Lonnie felt hopeless. But that started to change when he was connected to the SCI Center at VA Long Beach. Now, thanks to the staff and Veteran mentors there, Lonnie knows he has a lifetime system of care.

When Jay needed surgery, VA Long Beach guided the process and got him through it safely -- without any surprises. In this short video Jay describes how the VA let him know what to expect before, during, and after surgery, and how they provided a clear list of steps he needed to take for success.

Dr. Elizabeth Aubry, Chief of Staff at VA Long Beach Healthcare System, talks with a Veteran and three of his providers about The VIP Experience. The Veteran talks about how the video patient education platform helped him through his treatment and recovery, and reveals the personal reason he had for his medical goals.

VA Video Connect (VVC) lets Veterans and their caregivers connect with VA healthcare providers through live video on any smartphone, tablet, or computer with a webcam. This video shows that VVC is safe, secure, and easy to use -- and that there is NO CO-PAY for VVC visits.

If you or a loved one is admitted to Inpatient Medicine at VA Long Beach, this video is for you. It's designed to orient you to your surroundings, answer some frequently asked questions, and let you know how to get help if you need it.

Some Veterans may not want to come to the Emergency Department at VA Long Beach for fear that they are taking care away from another Vet who may need more help than they do. This video address when Veterans should come to the E.D. or call 9-1-1. The video also provides information about Tele Emergency Care, which offers telehealth urgent care services.

Because a positive arrival to the medical center is more likely to set a good tone for the rest of a Veteran's stay, this video is designed to welcome patients to the Ernest Bors Spinal Cord Injury Center in Long Beach warmly, answer frequently asked questions, and let them know how to get help if they need it.

Join Walt Dannenberg, Tibor Rubin Medical Center Director, for an animated tour of the VA Long Beach Healthcare System. From an overview of the medical campus and list of services and programs offered, to an introduction of Tibor Rubin, Mr. Dannenberg shows that at VA Long Beach "there is no better mission than to serve those who have served."

If you or someone you know is getting a wheelchair or other equipment at VA Long Beach SCI/D, this video is for you. Learn the steps every order goes through, how long it should take to receive your equipment, and who to contact if you haven't heard from us within the expected timeline.

High Reliability Organizations (HROs) operate in highly complex, high-risk environments, yet experience fewer accidents or events of harm. Because VA Long Beach is completely committed to preventing harm, and providing all Veterans with exceptional care, the medical center is on a journey to become an HRO. Learn more about that journey in this short video.

When you come to VA Long Beach, Director Walt Dannenberg doesn't want you to have just a good experience, he wants you to have an exceptional VIP Experience. In this video, we learn about an innovative patient education system (called The VIP Experience) designed to help Veterans navigate the health system, manage their care, and maximize their benefits.

An Advance Directive is a legal document that lets your doctors and loved ones understand your medical and mental health care wishes. If there ever comes a time when you aren't able to make decisions for yourself, an Advance Directive will remove all doubt as to who will make those decisions, and what you would like them to do. This short video details important information about the form and why every Veteran should have one on file.

Nickie, a Marine Veteran, talks to her grandma, a former Air Force pilot, about all the ways Women's Health has improved at the VA since her grandma's time. As Nickie talks about how all her Providers have been specially trained in Women's Health and how they really know and care about her, her grandma agrees maybe it is time that she takes another look at VA Healthcare.

If taking charge of your health and well-being and living your life to the fullest sounds good to you, this short video about Whole Health at VA Long Beach will show you how to walk the Whole Health Circle.